Our customers are small to mid-sized organizations throughout the San Francisco Bay Area. They range in size from small offices with no server and only a few computers, to multi-site organizations with dozens of systems and multiple servers. Here is what some of our customers have to say about us:
“Sarai has provided Smuin Ballet with outstanding technology support for 3 years and counting. They are always reachable by phone or email. Fast, friendly and personal service for all of our needs- big and small. Excellent follow through and attention to detail.”
- Jo Ellen Arntz, Smuin Ballet
“When we’ve called on Zac for help we’ve always found his staff to be highly qualified and able to address just about any software problem with our computers. He’s always sent someone promptly, and gave priority when it’s a real emergency. On top of that, his staff is pleasant, helpful and able to explain technical matters in a way that’s easy to understand.”
-Sarah Brooks, Liberation Prison Project
“I was impressed by Zac’s professionalism and meticulous attention to detail at every stage of our project (setting up a terminal server), from initial consultation, to proposing options, to system design, through final system installation. He is a good verbal communicator as well as a careful listener. He accurately assessed our needs and proposed a solution that was appropriate to our project budget and organizational resources. He demonstrated a broad base of technical knowledge, and when we encountered limitations to his expertise, he was able to use his resources and research skills to come up with the answers we needed. He followed established best practices for configuration of our system, and carefully documented every setting he modified, such that subsequent network administrators could quickly see what he had done. I recommend him as a computer consultant without reservation.”
- Eric Kelly, MFT and IT Director, West Coast Children’s Clinic
“As a small non-profit, it always seems that our technical problems pop up at the least desirable moments. Zac Mutrux and Sarai.org have saved the day more times than we can count. A great team of folks who respond quickly, expertly assess the problems, and resolve the issues. They follow-up to make sure everything is working well. Our organization feels like a well-oiled machine thanks to them. We’re so glad to have Zac and Sarai on OUR team!”
-Barbara Wenger, Executive Director, Hayes Valley Neighborhood Parks Group
“Zac has a great, grassroots service going here. This is a really great tech support service focused on the needs of nonprofits.”
- Yvonne Piper, Women’s Community Clinic
“Sarai was available when we needed them and were always ready with creative solutions; ready to explain to us what would work.”
- Pat Scott, Executive Director, Booker T Washington Community Service Center